Effective Date: Oct 20, 2023
This Refund Policy (the “Policy”) outlines the refund process and conditions for nexrender OÜ (“Nexrender,” “we,” “our,” or “us”) in relation to our services provided through www.nexrender.com.
We offer refunds in accordance with the following conditions:
Plan Cancellation: You may cancel your subscription plan at any time. Upon cancellation, you will not be charged for future subscription periods.
Cancellation Period: You can request a refund for a plan within 14 days from the date of initial purchase.
Unsatisfactory Service: If you are dissatisfied with our services within the first 14 days after your initial purchase, we will consider a refund request.
To request a refund, please follow these steps:
Contact our support team at [email protected] with your refund request.
State the reason for your refund request and provide your account details and purchase information.
Our support team will review your request and respond within 3 business days.
If your request is approved, we will process the refund to the original payment method used for the purchase.
We reserve the right to deny a refund request in the following situations:
If the refund request is made after the specified cancellation period.
If you have violated our Terms of Service.
If your account has been suspended or terminated due to a violation of our policies.
For any subscription period that has already commenced.
If you have any questions or concerns about this Refund Policy or wish to request a refund, please contact us at [email protected].
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
By using Nexrender’s services, you acknowledge that you have read, understood, and agreed to this Refund Policy.